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Discover

THE ADVANTAGES OF MICROSOFT

BUSINESS CENTRAL

Industry Focused

Built for Operational Clarity.
Designed to Scale.

Microsoft Dynamics 365 Business Central is an all-in-one ERP platform that unifies finance, operations, and supply chain management. Built for growing businesses, it streamlines workflows, improves visibility, and simplifies processes through secure, cloud-based technology. With flexible tools that scale as you grow, Business Central helps you work smarter and more efficiently.

ERP Built for Growth

Unlock long-term growth with scalable ERP solutions tailored to your business. Improve operations, streamline workflows, and align systems. Business Central helps companies thrive through automation, real-time visibility, and resource planning.

Seamless Integrations

Integrate Business Central with Microsoft 365, Teams, Outlook, Power BI, and more. Simplify processes, reduce duplication, and unify departments. Connected systems make faster decisions and improve efficiency across your organization at every level.

Custom Development

Customize Business Central to your exact needs. From AL programming and extension development to Power Platform automation, we design smart tools and workflows that align with your processes and help you scale efficiently without compromise.

Financial Visibility

Monitor budgets, cash flow, and forecasts in real time with Business Central’s financial tools. Built-in reporting and analytics help your team stay informed and agile while supporting smarter decision-making and long-term financial stability.

Industry-Specific Tools

Get tailored ERP solutions for manufacturing, construction, and distribution. Our team configures Business Central to fit your industry’s workflows, compliance needs, and KPIs—delivering better visibility, operational control, and cost efficiency.

Cloud Access & Security

Access your ERP securely from anywhere with Microsoft’s trusted cloud infrastructure. Business Central protects your data, supports hybrid teams, and ensures uptime—while reducing the burden of on-premise maintenance or hardware costs.

Discover

MICROSOFT
BUSINESS CENTRAL
PRICING

    • Price: $70 USD per user per month billed annually; $84 per user billed monthly

    • Key Features:

      • Financial Management

      • Supply Chain Management

      • Human Resources Management

      • Project Management

      • Warehouse Management

    • Price: $100 USD per user per month billed annually; $120 USD per user billed monthly

    • Includes all Essentials capabilities, plus:

      • Service Order Management

      • Manufacturing

    • Price: $8 USD per user per month billed annually; $9.60 USD per user billed monthly

    • Key Features:

      • Read data and update existing entries

      • Approve/reject tasks in workflows

      • Create, edit, and delete sales or purchase quotes

      • Enter job timesheets

      • Use Power Apps or Power Automate

Get In Touch

REQUEST YOUR Free MICROSOFT BUSINESS CENTRAL CONSULTATION

Kindly fill out the form, and one of our team members will reach out shortly to discuss your ERP and CRM needs. Prefer to schedule directly? You can also book a meeting using the button below.

Get In Touch

REQUEST YOUR Free MICROSOFT BUSINESS CENTRAL CONSULTATION

Kindly fill out the form, and one of our team members will reach out shortly to discuss your ERP and CRM needs. Prefer to schedule directly? You can also book a meeting using the button below.

Click here for information regarding Dynamics 365 CRM Customer Engagement

  • How often is Microsoft Dynamics 365 Customer Engagement updated?
    Microsoft releases two major updates per year with new features, plus regular service and security patches. Updates are automatic and included in your subscription.
  • Does Microsoft Dynamics 365 Customer Engagement support AI features?
    Yes. It includes AI-powered insights like lead scoring, opportunity health, relationship analytics, and conversation intelligence to help you sell smarter and serve better.
  • Can we migrate to Microsoft Dynamics 365 Customer Engagement from Salesforce or Zoho?
    Yes. Data migration tools and services are available to move records, activities, and history from platforms like Salesforce, Zoho, and HubSpot into Dynamics 365.
  • Can I track service tickets or support cases in Microsoft Dynamics 365 Customer Engagement?
    Yes, Dynamics 365 includes built-in case management for customer service. You can assign, escalate, and resolve support requests while tracking performance metrics.
  • What CRM capabilities are included in Microsoft Dynamics 365 Customer Engagement?
    Customer Engagement offers features like lead and opportunity tracking, contact and account management, email and Teams integration, sales forecasting, workflow automation, case management, and customer insights powered by AI.
  • Is Microsoft Dynamics 365 Customer Engagement suitable for small or mid-sized businesses?
    Yes. While it scales to enterprise use, Microsoft Dynamics 365 Customer Engagement is also a great fit for SMBs that need advanced CRM tools without overwhelming complexity.
  • What is Microsoft Dynamics 365 Customer Engagement?
    Microsoft Dynamics 365 Customer Engagement is a cloud-based CRM solution that helps businesses manage sales, customer service, and marketing. It centralizes customer data, streamlines interactions, and provides tools to strengthen relationships and boost engagement.
  • Does Microsoft Dynamics 365 Customer Engagement support marketing automation?
    Yes. You can integrate Customer Engagement with Dynamics 365 Marketing or third-party tools to run email campaigns, manage marketing lists, segment contacts, and track customer engagement across channels.
  • Can we customize Microsoft Dynamics 365 Customer Engagement to match our internal processes?
    Yes. Customer Engagement is highly configurable. You can customize fields, forms, workflows, dashboards, and automations using tools like Power Apps and Power Automate, without heavy development.
  • How secure is Microsoft Dynamics 365 Customer Engagement?
    Dynamics 365 is hosted on Microsoft’s secure cloud platform with features like encryption, role-based access, audit logs, and compliance with GDPR, HIPAA, and more.
  • How long does it take to implement Microsoft Dynamics 365 Customer Engagement?
    Typical Microsoft Dynamics 365 Customer Engagement implementations take 4–8 weeks depending on your data, required customizations, and integration needs. More complex setups can take longer.
  • How is Microsoft Dynamics 365 Customer Engagement different from Salesforce or HubSpot?
    Microsoft Dynamics 365 Customer Engagement integrates natively with Microsoft 365, Business Central, and Power Platform. It offers more flexibility in customization, stronger reporting through Power BI, and better alignment with teams using Microsoft tools.
  • Is Microsoft Dynamics 365 Customer Engagement a cloud-based CRM?
    Yes. Customer Engagement is fully cloud-based and hosted on Microsoft Azure, offering secure, scalable access from anywhere with no need for on-prem infrastructure.
  • Is there a mobile app for Microsoft Dynamics 365 Customer Engagement?
    Yes. Microsoft offers a mobile app for iOS and Android so your team can access customer data, update records, and manage tasks on the go.
  • What licenses are available for Microsoft Dynamics 365 Customer Engagement?
    There are license options for sales, customer service, and marketing users. Pricing varies by access level and modules needed. Team Member licenses are also available for light users.
  • Is Customer Engagement part of Microsoft Dynamics 365?
    Yes, it is one of the core applications within Microsoft Dynamics 365. It connects seamlessly with other Dynamics apps, including Business Central, to offer a full platform for managing your operations and customer relationships.
  • Does Microsoft Dynamics 365 Customer Engagement help with compliance and data privacy?
    Yes. You can manage consent, control data retention, and meet compliance standards using built-in tools and policies within Dynamics 365.
  • Can we integrate Microsoft Dynamics 365 Customer Engagement with our website or eCommerce store?
    Yes. With APIs and third-party connectors, you can sync contact forms, inquiries, lead data, and customer activity between your website or store and the CRM.
  • Does Microsoft Dynamics 365 Customer Engagement support multi-language or multi-currency environments?
    Yes. Dynamics 365 supports multiple languages and currencies out of the box, making it suitable for global teams and international customers.
  • Does Microsoft Dynamics 365 Customer Engagement integrate with Business Central or ERP systems?
    Yes. Customer Engagement integrates with Microsoft Dynamics 365 Business Central and other ERP systems via native connectors, APIs, or middleware like Power Platform, enabling unified customer and financial views.
  • What types of licenses are available for Business Central?
    Microsoft offers three main licenses: Essentials, Premium, and Team Member. Each provides different access levels based on role, with Premium including manufacturing and service modules.
  • Does Business Central work on Mac?
    Yes, Business Central is accessed via a web browser, making it fully compatible with macOS. No additional software is required to use it on a Mac.
  • Can I handle AP and AR aging in Business Central?
    Yes, Business Central includes accounts payable and receivable aging reports that help monitor overdue invoices, vendor payments, and customer collections.
  • Can I use Power Apps or Power Automate with Business Central?
    Yes, Microsoft Dynamics 365 Business Central integrates with Power Platform, allowing businesses to build custom apps with Power Apps and automate tasks with Power Automate.
  • Does Business Central support multi-company or multi-entity accounting?
    Yes, Business Central supports multi-entity and intercompany accounting. Users can manage multiple legal entities, handle consolidations, and automate transactions between related companies.
  • Can I switch from paying for Business Central monthly to annual billing later?
    Yes, Microsoft allows businesses to change their subscription terms. You can switch from monthly to annual billing or vice versa during renewal periods.
  • Can I use Business Central in multiple languages or currencies?
    Yes, Business Central supports multiple currencies and includes localization for dozens of languages and regions, making it ideal for international businesses.
  • What is the typical implementation timeline for Business Central?
    A standard Microsoft Dynamics 365 Business Central implementation takes about 6–8 weeks. Larger or highly customized projects may take longer based on complexity.
  • Is there a Business Central connector for Power BI?
    Yes, Microsoft provides a certified Power BI connector for Business Central, allowing users to visualize data from their ERP in Power BI dashboards and reports.
  • What apps does Business Central integrate with out of the box?
    Business Central integrates natively with Microsoft 365 apps like Outlook, Excel, and Teams. It also connects with Power BI, Dataverse, and can integrate with third-party apps via API or AppSource.
  • How customizable is Microsoft Dynamics 365 Business Central?
    Microsoft Dynamics 365 Business Central is highly customizable through extensions, APIs, and the AL programming language. You can tailor workflows, forms, and logic to meet your business requirements.
  • Is Business Central compliant with data privacy standards like GDPR?
    Yes, Microsoft Dynamics 365 Business Central complies with GDPR and other global data privacy regulations. It includes tools for managing data access, consent, and record retention.
  • Can Business Central manage inventory across multiple warehouses?
    Yes, Microsoft Dynamics 365 Business Central includes multi-location inventory management, allowing users to track stock levels, transfers, and replenishment across different warehouses and bins.
  • Can Business Central integrate with Salesforce, HubSpot, or other CRMs?
    Yes, Business Central integrates with major CRMs like Salesforce and HubSpot using middleware tools or certified connectors, though it integrates most tightly with Dynamics 365 Customer Engagement.
  • Is Business Central cloud-based or on-premise?
    Business Central is a fully cloud-based ERP system, offering flexibility, scalability, and automatic updates without the need for on-premise infrastructure.
  • Can I create and manage budgets in Business Central?
    Yes, Business Central allows you to create, import, and manage budgets for general ledger accounts and dimensions. It supports comparisons between actuals and budgets for financial analysis.
  • How does Business Central help manage cash flow?
    Business Central includes cash flow forecasting tools that consider receivables, payables, bank balances, and budgets. It helps businesses plan liquidity and make informed spending decisions.
  • Do I need a partner to implement Business Central?
    Yes, working with a certified Microsoft Partner ensures that your implementation is properly planned, configured, and supported. Most businesses benefit from partner-led setups.
  • What development languages are used in Business Central?
    Business Central uses AL (Application Language) for extension development. Legacy systems may use C/AL, but AL is now the standard for custom development within the cloud platform.
  • Does Business Central have fixed asset tracking?
    Yes, Business Central has a fixed asset module to manage asset lifecycles, including acquisition, depreciation, revaluation, and disposal, with reporting tools for compliance and audit.
  • What can Microsoft Dynamics 365 Business Central do?
    Microsoft Dynamics 365 Business Central provides a comprehensive ERP solution to manage financials, supply chain, sales, purchasing, inventory, projects, and service operations. It centralizes data across departments, enabling better decision-making and streamlined workflows.
  • How much does Business Central cost?
    Microsoft Dynamics 365 Business Central pricing depends on the subscription type and user role. The Essentials plan costs $70 per user/month with an annual commitment or $84 month-to-month. The Premium plan is $100 annually or $120 month-to-month. Team Member licenses are $8 annually or $9.40 on a monthly basis.
  • What modules or features are included in Business Central?
    Business Central includes modules for financial management, sales, purchasing, inventory, project management, service management, and manufacturing (with Premium). It also supports custom development.
  • Does it support electronic payments or ACH?
    Yes, Business Central supports electronic payments, including ACH, EFT, and wire transfers. It can generate electronic remittance files compatible with most banks.
  • Can I control user permissions and roles in Business Central?
    Yes, Business Central includes a role-based security model. Admins can assign permissions by role or customize access at a granular level to ensure proper data control.
  • What is the cost difference between Business Central Essentials and Premium?
    The Essentials license is $70/user/month annually ($84 monthly), while Premium is $100/user/month annually ($120 monthly). Team Member licenses are $8/$9.40 respectively.
  • Does Business Central handle both accounting and operations?
    Yes, Microsoft Dynamics 365 Business Central includes robust financial management tools alongside operations modules like inventory control, project management, and order fulfillment—making it a unified platform for both accounting and operations.
  • How often does Microsoft update Business Central?
    Microsoft releases major updates to Business Central twice per year, with monthly service updates and security patches to keep the platform current and reliable.
  • How does Business Central use AI to improve forecasting?
    Business Central uses historical data and predictive analytics to forecast cash flow, inventory needs, and demand planning, helping businesses reduce risk and operate efficiently.
  • Does Business Central have built-in AI features?
    Yes, Business Central includes AI-driven features like cash flow prediction, sales forecast suggestions, and inventory restocking recommendations to support proactive decision-making.
  • Can I access Business Central from a mobile device?
    Yes, Business Central offers mobile apps for iOS and Android, providing on-the-go access to key features such as dashboards, customer records, sales orders, and approvals.
  • Can Business Central be tailored to my business processes?
    Yes, Business Central can be customized using extensions, custom fields, workflows, and user permissions. Partners can configure the system to match your unique operational processes.
  • How secure is Microsoft Dynamics 365 Business Central?
    Business Central is hosted on Microsoft Azure and includes enterprise-grade security features such as multi-factor authentication, role-based access, encryption, and automatic backups.
  • What is Microsoft Dynamics 365 Business Central?
    Microsoft Dynamics 365 Business Central is an all-in-one ERP solution designed to help small and mid-sized businesses manage finances, operations, sales, service, and more. It integrates with Microsoft 365 and the Power Platform.
  • Does Business Central include CRM features?
    Yes, but they’re limited. For advanced CRM needs, Business Central integrates with Dynamics 365 Customer Engagement, which includes sales, marketing, and customer service modules.
  • What businesses is Business Central best for?
    Business Central is ideal for small and mid-sized businesses (SMBs) across industries like manufacturing, construction, distribution, and professional services. It's designed to streamline operations, improve visibility, and support scalable growth.
  • Can I track profitability by department, job, or location?
    Yes, using dimensions in Business Central, you can track financial performance by department, project, region, product line, or any custom category for detailed profitability analysis.
  • What is the difference between Business Central and QuickBooks?
    QuickBooks is best for basic small business accounting, while Business Central is a full ERP system. Business Central offers deeper functionality, multi-entity support, inventory management, and better scalability.
  • Can I migrate my data from QuickBooks, Sage, or NetSuite?
    Yes, Business Central supports data migration from systems like QuickBooks, Sage, NetSuite, and others. Microsoft offers migration tools, and partners can help map and clean legacy data.
  • Does Business Central integrate with shipping platforms like ShipStation or FedEx?
    Yes, Business Central integrates with shipping platforms like ShipStation, FedEx, and UPS via third-party extensions that handle rate lookups, tracking, and label printing.
  • How does Business Central support job costing or project accounting?
    Business Central includes project management features that support job costing by tracking expenses, time, materials, and overhead per project or task. It helps monitor profitability at every stage.
  • Can Business Central automate routine tasks like invoicing or reminders?
    Yes, Business Central includes workflow automation and integrates with Power Automate to send alerts, generate recurring invoices, and automate routine processes.
  • Does Business Central include bank reconciliation features?
    Yes, Business Central supports automatic and manual bank reconciliations. You can import bank statements and match them with transactions for accurate financial reporting.
  • Can I run payroll through Business Central?
    Microsoft Dynamics 365 Business Central does not include native payroll functionality, but it integrates with third-party payroll providers such as ADP, Paychex, and others through certified extensions or APIs.
  • How is Business Central different from Dynamics NAV?
    Business Central is the cloud-based evolution of Dynamics NAV. It offers a modern interface, better integrations, cloud hosting, and regular updates, while maintaining similar core functionality.
  • Can Business Central integrate with other systems?
    Yes. Business Central integrates natively with Microsoft 365 apps (like Outlook, Teams, and Excel), and via API or third-party connectors with CRMs, eCommerce platforms, WMS systems, and more.
  • Can I connect my eCommerce store to Business Central?
    Yes, Business Central integrates with platforms like Shopify, Magento, and WooCommerce through third-party connectors, allowing real-time syncing of orders, inventory, and customers.
  • Is there a Business Central mobile app?
    Yes, Microsoft provides an official Business Central mobile app available on the Apple App Store and Google Play Store for both phones and tablets.
  • What kind of support is available after going live?
    CBR Technology offers ongoing support to all current clients.
  • Does Business Central support subscription billing or recurring revenue?
    While not built-in, Business Central supports recurring billing through custom setups or third-party extensions. This is commonly used for subscription-based businesses with repeat invoicing needs.
  • Is Business Central suitable for growing businesses?
    Yes, Business Central is designed to scale with your business. It’s ideal for companies moving beyond entry-level accounting software and looking for an integrated, flexible ERP.
  • Can I build custom reports or dashboards in Business Central?
    Yes, Business Central includes reporting tools like account schedules and integrates with Power BI for advanced dashboards. Custom reports can be created using Jet Reports, Excel, or built-in tools.
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